PoliticalRepoPoliticalRepo

United Kingdom · Question · Written question

UIN 99518

Department for Business and Trade: Correspondence

answeredUnited Kingdom· UK Parliament· EN

Introduced

12 December 2025

Last action

22 December 2025 · Answer

Status

Answered

Sponsors

Subjects

Discovery layer

Source updated

22 December 2025

Summary

To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 12 December 2025

    Written question

    To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.

    Source: Commons

  2. 22 December 2025

    Answer

    Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, businesses are obligated to provide contact information in a clear and comprehensible manner which is easily, directly and permanently accessible. This inclu...

    Source: Written answer

Votes

No vote records are attached yet.

Versions

No version snapshots stored. Document URLs remain at the source.

Documents

No documents linked.

Sponsors

Related records

No cross-record relationships stored yet.

Sources

PoliticalRepo is an index and interpretation layer, not the authoritative legal source.