United Kingdom · Question · Written question
UIN 99518
Department for Business and Trade: Correspondence
Introduced
12 December 2025
Last action
22 December 2025 · Answer
Status
Answered
Sponsors
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Subjects
Discovery layer
Source updated
22 December 2025
Summary
To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
12 December 2025
Written question
To ask the Secretary of State for Business and Trade, what discussions he has had with businesses on ensuring customers can contact them on the telephone and not just by email.
Source: Commons
22 December 2025
Answer
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, businesses are obligated to provide contact information in a clear and comprehensible manner which is easily, directly and permanently accessible. This inclu...
Source: Written answer
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Sponsors
- · Department for Business and Trade · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-12-12/99518
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1863633
- uk · wq-1863633 · source updated 22 December 2025