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United States · Bill · HR

H.R. 4890 (114th)

To impose a ban on the payment of bonuses to employees of the Internal Revenue Service until the Secretary of the Treasury develops and implements a comprehensive customer service strategy.

referredUnited States· United States Congress· EN

Introduced

11 April 2016

Last action

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Status

Received in the Senate and Read twice and referred to the Committee on Finance.

Sponsors

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Subjects

Discovery layer

Source updated

7 April 2025

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Summary

This bill prohibits the Department of the Treasury from paying a bonus, award, or similar cash payment to an Internal Revenue Service (IRS) employee until Treasury submits to Congress a comprehensive customer service strategy that has been reviewed and approved by the Treasury Inspector General for Tax Administration. The strategy must include: (1) appropriate telephone and correspondence levels of service; (2) an assessment of which services the IRS can shift to self-service options; and (3) proposals to improve customer service over the short-term, the medium-term, and the long-term.

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Documents

11 official files

Referred in Senate (text)

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