Taxpayer Experience Improvement Act

Summary

Taxpayer Experience Improvement Act This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information. Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system. The website also must include the longest wait time of any caller waiting to speak with an IRS representative; the estimated wait time to speak with an IRS representative; if a callback service is available or when such service is scheduled to be available; and certain monthly metrics, including the average and median wait times and call lengths. Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes. Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer; the status of a federal tax return or refund; and an estimated date for receipt of a refund.

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Timeline

1. 18 March 2026

   Introduced

   Referred to the House Committee on Ways and Means.

   Source: IntroReferral

2. 18 March 2026

   Introduced

   Introduced in House

   Source: IntroReferral

3. 18 March 2026

   Introduced

   Introduced in House

   Source: IntroReferral

4. 25 March 2026

   Vote

   Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0.

   Source: Committee

5. 25 March 2026

   Committee

   Committee Consideration and Mark-up Session Held

   Source: Committee

6. 9 April 2026

   Calendars

   Placed on the Union Calendar, Calendar No. 527.

   Source: Calendars

7. 9 April 2026

   Reported

   Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.

   Source: Committee

8. 9 April 2026

   Reported

   Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.

   Source: Committee

9. 27 April 2026

   Passed

   Motion to reconsider laid on the table Agreed to without objection.

   Source: Floor

10. 27 April 2026

    Passed

    On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)

    Source: Floor

11. 27 April 2026

    Passed

    Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)

    Source: Floor

12. 27 April 2026

    Floor

    DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.

    Source: Floor

13. 27 April 2026

    Floor

    Considered under suspension of the rules. (consideration: CR H3101-3104)

    Source: Floor

14. 27 April 2026

    Floor

    Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.

    Source: Floor

15. 28 April 2026

    Introduced

    Received in the Senate and Read twice and referred to the Committee on Finance.

    Source: IntroReferral

Votes

No vote records are attached yet.

Versions

No version snapshots stored. Document URLs remain at the source.

Documents

5 official files

• Referred in Senate

  Referred in Senate · EN · 28 April 2026

  ViewDownloadOpen at official source

• Engrossed in House

  Engrossed in House · EN · 27 April 2026

  ViewDownloadOpen at official source

• Reported in House

  Reported in House · EN · 9 April 2026

  ViewDownloadOpen at official source

• Introduced in House

  Introduced in House · EN · 18 March 2026

  ViewDownloadOpen at official source

• Introduced in House

  summary · EN · 18 March 2026

  Open at official source

Sponsors

• Rep. Schweikert, David [R-AZ-1] · R · Sponsor
• Rep. Beyer, Donald S. [D-VA-8] · D · Sponsor
• · ssfi00 · Standing
• · hswm00 · Standing

Related records

• related to → TAS Act
• related to ← Improving IRS Customer Service Act