Customers Not Cargo Act of 2017

Summary

Customers Not Cargo Act of 2017 This bill requires the Department of Transportation (DOT) to revise regulations to: prohibit an air carrier from forcibly removing a passenger from an aircraft after boarding because the carrier oversold the flight or to provide a passenger seat to an employee of the carrier; establish standards for resolving oversales once an aircraft has been boarded through escalating incentives to passengers to encourage voluntary rebooking; and require an air carrier, to the extent practicable, to resolve issues related to overselling a flight before boarding the flight. DOT shall consider providing exceptions in such regulations for a medical emergency or a circumstance that poses a threat to the safety of the flight.

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Documents

3 official files

• Introduced in Senate (text)

  Introduced in Senate · EN · 3 August 2017

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• Introduced in Senate (PDF)

  Introduced in Senate · EN · 3 August 2017

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• Introduced in Senate

  summary · EN · 3 August 2017

  Open at official source

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