United States · Bill · S
S. 3170 (119th)
Stuck On Hold Act
Introduced
10 November 2025
Last action
—
Status
Committee on Veterans' Affairs. Hearings held.
Sponsors
—
Subjects
Discovery layer
Source updated
30 April 2026
Summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
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Versions
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Documents
2 official files
Introduced in Senate
Introduced in Senate · EN · 10 November 2025
Introduced in Senate
summary · EN · 10 November 2025
Sponsors
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Sources
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- Official source: https://www.congress.gov/bill/119th-congress/senate-bill/3170
- Open data entity: https://api.congress.gov/v3/bill/119/s/3170