Airline Customer Service Commitment Act

openUnited States· United States Congress· EN

Introduced

6 February 1999

Last action

22 September 1999 · Reported

Status

Placed on Senate Legislative Calendar under General Orders. Calendar No. 282.

Summary

Airline Passenger Fairness Act - Amends Federal aviation law to revise provisions prohibiting an air carrier, foreign air carrier, or ticket agent from engaging in unfair or deceptive practices or unfair methods of competition in air transportation to include within the definition of such prohibited practices an air carrier's failure to: (1) inform a ticketed passenger, upon request, whether the flight on which the passenger is ticketed is oversold; (2) permit a passenger holding a confirmed reserved space on a flight to use portions of that passenger's ticket for travel, rather than the entire ticket, regardless of the reason any other portion of the ticket is not used; (3) deliver a passenger's checked baggage within 24 hours after the arrival of the flight on which the passenger traveled and on which the passenger checked the baggage, except for reasonable delays in delivery of such baggage; (4) provide a consumer full access to all fares for that air carrier, regardless of the technology the consumer uses to access the fares if such information is requested by that consumer; (5) provide notice to each passenger holding a confirmed reserved space on a flight with reasonable prior notice when a scheduled flight will be delayed for any reason (other than reasons of national security); (6) inform passengers accurately and truthfully of the reason for the delay, cancellation, or diversion of a flight; (7) refund the full purchase price of an unused ticket if the passenger requests a refund within 48 hours after the ticket is purchased; and (8) disclose to consumers information that would enable them to make informed decisions about the comparative value of frequent flyer programs among airlines.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

6 February 1999
Introduced
Read twice and referred to the Committee on Commerce.
Source: IntroReferral
6 February 1999
Introduced
Sponsor introductory remarks on measure. (CR S1325-1326)
Source: IntroReferral
6 February 1999
Introduced
Introduced in Senate
Source: IntroReferral
11 March 1999
Committee
Committee on Commerce, Science, and Transportation. Hearings held. Hearings printed: S.Hrg. 106-845.
Source: Committee
23 June 1999
Reported
Committee on Commerce. Ordered to be reported with an amendment in the nature of a substitute favorably.
Source: Committee
22 September 1999
Calendars
Placed on Senate Legislative Calendar under General Orders. Calendar No. 282.
Source: Calendars
22 September 1999
Reported
Committee on Commerce. Reported to Senate by Senator Lott for Senator McCain with an amendment in the nature of a substitute. With written report No. 106-162.
Source: Committee
22 September 1999
Reported
Committee on Commerce. Reported to Senate by Senator Lott for Senator McCain with an amendment in the nature of a substitute. With written report No. 106-162.
Source: Committee

Votes

No vote records are attached yet.

Versions

Reported to Senate · 22 September 1999 · Download file
Introduced in Senate · 6 February 1999 · Download file

Documents

6 official files

Reported to Senate (text)

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Reported to Senate (text)
Reported to Senate · EN · 22 September 1999
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Reported to Senate (PDF)
Reported to Senate · EN · 22 September 1999
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Reported to Senate with amendment(s)
summary · EN · 22 September 1999
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Introduced in Senate (text)
Introduced in Senate · EN · 6 February 1999
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Introduced in Senate (PDF)
Introduced in Senate · EN · 6 February 1999
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Introduced in Senate
summary · EN · 6 February 1999
Open at official source
Leesvertaling
Vertaal dit document naar jouw taal. PoliticalRepo bewaart geen aparte kopie per EU-taal.
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Documentvertaling op verzoek met downloadbare PDF (logo + link naar de officiële bron). Het bronbestand blijft leidend.

Related records

related to → Airline Passenger Fairness Act
related to → Omnibus Airline Passenger Fair Treatment Act of 1999

Sources

PoliticalRepo is an index and interpretation layer, not the authoritative legal source.

Official source: https://www.congress.gov/bill/106th-congress/senate-bill/383
Open data entity: https://api.congress.gov/v3/bill/106/s/383
us · 106-s-383 · source updated 7 April 2025