Accessibility of the BaföG hotline of the Federal Office of Administration in Cologne

Summary

Original text of the question(s):<br /> <br /> How does the Federal Government intend to remedy the situation whereby the Federal Administration Office in Cologne cannot or can hardly be reached on the so-called BaföG hotline (number 022899-3584500) during official contact hours (empirically proven in the period from August 17, 2009 to September 8, 2009)?

Machine translation from German. The official text remains authoritative.

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