Amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes, as well as Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828

votedEuropean Union· European Parliament· EN

Introduced

20 November 2023

Last action

30 December 2025 · publication official journal

Status

PLENARY_VOTE

Official titles

Authentic titles published by the source. The stored canonical title is not replaced.

23 official languages

Bulgarian
Изменение на Директива 2013/11/ЕС за алтернативно решаване на потребителски спорове, както и на директиви (ЕС) 2015/2302, (ЕС) 2019/2161 и (ЕС) 2020/1828
Czech
Změna směrnice 2013/11/EU o alternativním řešení spotřebitelských sporů a směrnic (EU) 2015/2302, (EU) 2019/2161 a (EU) 2020/1828
Danish
Ændring af direktiv 2013/11/EU om alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet og om ændring af direktiv (EU) 2015/2302, (EU) 2019/2161 og (EU) 2020/1828
German
Änderung der Richtlinie 2013/11/EU über die alternative Beilegung verbraucherrechtlicher Streitigkeiten sowie der Richtlinien (EU) 2015/2302, (EU) 2019/2161 und (EU) 2020/1828
Greek
Για την τροποποίηση της οδηγίας 2013/11/ΕΕ για την εναλλακτική επίλυση καταναλωτικών διαφορών, καθώς και των οδηγιών (ΕΕ) 2015/2302, (ΕΕ) 2019/2161 και (ΕΕ) 2020/1828
Spanish
Modificación de la Directiva 2013/11/UE, relativa a la resolución alternativa de litigios en materia de consumo, así como de las Directivas (UE) 2015/2302, (UE) 2019/2161 y (UE) 2020/1828
Estonian
Direktiivi 2013/11/EL (tarbijavaidluste kohtuvälise lahendamise kohta) ning direktiivide (EL) 2015/2302, (EL) 2019/2161 ja (EL) 2020/1828 muutmine
Finnish
Kuluttajariitojen vaihtoehtoisesta riidanratkaisusta annetun direktiivin 2013/11/EU sekä direktiivien (EU) 2015/2302, (EU) 2019/2161 ja (EU) 2020/1828 muuttaminen
French
Modification de la directive 2013/11/UE relative au règlement extrajudiciaire des litiges de consommation ainsi que des directives (UE) 2015/2302, (UE) 2019/2161 et (UE) 2020/1828
Irish
Leasú a dhéanamh ar Threoir 2013/11/AE maidir le réiteach malartach díospóide le haghaidh díospóidí tomhaltóirí, chomh maith le Treoracha (AE) 2015/2302, (AE) 2019/2161 agus (AE) 2020/1828
Croatian
Izmjena Direktive 2013/11/EU o alternativnom rješavanju potrošačkih sporova, kao i direktiva (EU) 2015/2302, (EU) 2019/2161 i (EU) 2020/1828
Hungarian
A fogyasztói jogviták alternatív rendezéséről szóló 2013/11/EU irányelv, valamint az (EU) 2015/2302, az (EU) 2019/2161 és az (EU) 2020/1828 irányelv módosítása
Italian
Modifica della direttiva 2013/11/UE sulla risoluzione alternativa delle controversie dei consumatori e delle direttive (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
Lithuanian
Direktyvos 2013/11/ES dėl alternatyvaus vartotojų ginčų sprendimo ir direktyvų (ES) 2015/2302, (ES) 2019/2161 ir (ES) 2020/1828 dalinis keitimas
Latvian
Grozījumi Direktīvā 2013/11/ES par patērētāju strīdu alternatīvu izšķiršanu, kā arī Direktīvās (ES) 2015/2302, (ES) 2019/2161 un (ES) 2020/1828
Maltese
Emenda tad-Direttiva 2013/11/UE dwar is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi, kif ukoll id-Direttivi (UE) 2015/2302, (UE) 2019/2161 u (UE) 2020/1828
Dutch
Wijziging van Richtlijn 2013/11/EU betreffende alternatieve beslechting van consumentengeschillen, en van de Richtlijnen (EU) 2015/2302, (EU) 2019/2161 en (EU) 2020/1828
Polish
Zmiana dyrektywy 2013/11/UE w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz zmiana dyrektyw (UE) 2015/2302, (UE) 2019/2161 i (UE) 2020/1828
Portuguese
Alteração da Diretiva 2013/11/UE sobre a resolução alternativa de litígios de consumo, bem como das Diretivas (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
Romanian
Modificarea Directivei 2013/11/UE privind soluționarea alternativă a litigiilor în materie de consum, precum și a Directivelor (UE) 2015/2302, (UE) 2019/2161 și (UE) 2020/1828
Slovak
Zmena smernice 2013/11/EÚ o alternatívnom riešení spotrebiteľských sporov, ako aj smerníc (EÚ) 2015/2302, (EÚ) 2019/2161 a (EÚ) 2020/1828
Slovenian
Sprememba Direktive 2013/11/EU o alternativnem reševanju potrošniških sporov ter direktiv (EU) 2015/2302, (EU) 2019/2161 in (EU) 2020/1828
Swedish
Ändring av direktiv 2013/11/EU om alternativ tvistlösning vid konsumenttvister samt direktiven (EU) 2015/2302, (EU) 2019/2161 och (EU) 2020/1828

Records

Official bill 2023/0376(COD) from European Union at European Parliament. Dated 20 November 2023. Status: PLENARY_VOTE.

Timeline

20 November 2023
referral
Source: REFERRAL
20 November 2023
Introduced
Amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes, as well as Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828
Source: COD
20 December 2023
committee tabling report
Source: COMMITTEE_TABLING_REPORT
17 January 2024
committee tabling opinion
Source: COMMITTEE_TABLING_OPINION
29 January 2024
committee tabling amendment
Source: COMMITTEE_TABLING_AMENDMENT
14 February 2024
committee adopting opinion
Source: COMMITTEE_ADOPTING_OPINION
22 February 2024
committee adopting report
Source: COMMITTEE_ADOPTING_REPORT
26 February 2024
tabling plenary
Source: TABLING_PLENARY
11 March 2024
Plenary debate
Source: PLENARY_DEBATE
11 March 2024
Plenary debate
Source: PLENARY_DEBATE
13 March 2024
Plenary vote
Source: PLENARY_VOTE
13 March 2024
plenary amend proposal
Source: PLENARY_AMEND_PROPOSAL
13 March 2024
Vote results
Source: PLENARY_VOTE_RESULTS
13 March 2024
Plenary vote
Source: PLENARY_VOTE
20 February 2025
interinstitutional negotiation
Source: INTERINSTITUTIONAL_NEGOTIATION
19 May 2025
interinstitutional negotiation
Source: INTERINSTITUTIONAL_NEGOTIATION
26 June 2025
interinstitutional negotiation
Source: INTERINSTITUTIONAL_NEGOTIATION
25 September 2025
committee approve provisional agreement
Source: COMMITTEE_APPROVE_PROVISIONAL_AGREEMENT
27 November 2025
committee tabling report
Source: COMMITTEE_TABLING_REPORT
27 November 2025
referral
Source: REFERRAL
4 December 2025
committee adopting report
Source: COMMITTEE_ADOPTING_REPORT
5 December 2025
tabling plenary
Source: TABLING_PLENARY
10 December 2025
tabling plenary
Source: TABLING_PLENARY
16 December 2025
signature
Source: SIGNATURE
16 December 2025
plenary approve council position
Source: PLENARY_APPROVE_COUNCIL_POSITION
16 December 2025
Vote results
Source: PLENARY_VOTE_RESULTS
16 December 2025
Plenary vote
Source: PLENARY_VOTE
16 December 2025
Plenary vote
Source: PLENARY_VOTE
30 December 2025
publication official journal
Source: PUBLICATION_OFFICIAL_JOURNAL

Votes

No vote records are attached yet.

Versions

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Documents

503 official files

Zmena smernice o alternatívnom riešení spotrebiteľských sporov

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Zmena smernice o alternatívnom riešení spotrebiteľských sporov
TEXT_ADOPTED · SK · 18 November 2024
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Alteração da Diretiva sobre a resolução alternativa de litígios de consumo
TEXT_ADOPTED · PT · 18 November 2024
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Zmiana dyrektywy w sprawie alternatywnych metod rozstrzygania sporów konsumenckich
TEXT_ADOPTED · PL · 18 November 2024
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Emenda tad-Direttiva dwar is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi
TEXT_ADOPTED · MT · 18 November 2024
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Grozījumi Direktīvā par patērētāju strīdu alternatīvu izšķiršanu
TEXT_ADOPTED · LV · 18 November 2024
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Direktyvos dėl alternatyvaus vartotojų ginčų sprendimo dalinis keitimas
TEXT_ADOPTED · LT · 18 November 2024
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Modifica della direttiva sulla risoluzione alternativa delle controversie dei consumatori
TEXT_ADOPTED · IT · 18 November 2024
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A fogyasztói jogviták alternatív rendezéséről szóló irányelv módosítása
TEXT_ADOPTED · HU · 18 November 2024
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Izmjena Direktive o alternativnom rješavanju potrošačkih sporova
TEXT_ADOPTED · HR · 18 November 2024
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Leasú a dhéanamh ar an Treoir maidir le réiteach malartach díospóidí ar dhíospóidí tomhaltóirí
TEXT_ADOPTED · GA · 18 November 2024
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Modification de la directive relative au règlement extrajudiciaire des litiges de consommation
TEXT_ADOPTED · FR · 18 November 2024
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Tarbijavaidluste kohtuvälist lahendamist käsitleva direktiivi muutmine
TEXT_ADOPTED · ET · 18 November 2024
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Τροποποίηση της οδηγίας για την εναλλακτική επίλυση καταναλωτικών διαφορών
TEXT_ADOPTED · EL · 18 November 2024
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Änderung der Richtlinie über die alternative Beilegung verbraucherrechtlicher Streitigkeiten
TEXT_ADOPTED · DE · 18 November 2024
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Ændring af direktivet om alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet
TEXT_ADOPTED · DA · 18 November 2024
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Změna směrnice o alternativním řešení spotřebitelských sporů
TEXT_ADOPTED · CS · 18 November 2024
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Изменение на директивата за алтернативно решаване на потребителски спорове
TEXT_ADOPTED · BG · 18 November 2024
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Suite donnée au T9-0139/2024
ACT_FOLLOWUP · FR · 22 July 2024
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Follow up to T9-0139/2024
ACT_FOLLOWUP · EN · 22 July 2024
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PRANEŠIMAS dėl pasiūlymo dėl Europos Parlamento ir Tarybos direktyvos, kuria iš dalies keičiama Direktyva 2013/11/ES dėl alternatyvaus vartotojų ginčų sprendimo ir direktyvos (ES) 2015/2302, (ES) 2019/2161 ir (ES) 2020/1828
REPORT_PLENARY · LT · 8 March 2024
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PRANEŠIMAS dėl pasiūlymo dėl Europos Parlamento ir Tarybos direktyvos, kuria iš dalies keičiama Direktyva 2013/11/ES dėl alternatyvaus vartotojų ginčų sprendimo ir direktyvos (ES) 2015/2302, (ES) 2019/2161 ir (ES) 2020/1828
REPORT_PLENARY · LT · 8 March 2024
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BETÆNKNING om forslag til Europa-Parlamentets og Rådets direktiv om ændring af direktiv 2013/11/EU om alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet og om ændring af direktiv (EU) 2015/2302, (EU) 2019/2161 og (EU) 2020/1828
REPORT_PLENARY · DA · 8 March 2024
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BETÆNKNING om forslag til Europa-Parlamentets og Rådets direktiv om ændring af direktiv 2013/11/EU om alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet og om ændring af direktiv (EU) 2015/2302, (EU) 2019/2161 og (EU) 2020/1828
REPORT_PLENARY · DA · 8 March 2024
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ΕΚΘΕΣΗ σχετικά με την πρόταση κανονισμού του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου που αφορά την τροποποίηση της οδηγίας 2013/11/ΕΕ για την εναλλακτική επίλυση καταναλωτικών διαφορών, καθώς και των οδηγιών (ΕΕ) 2015/2302, (ΕΕ) 2019/2161 και (ΕΕ) 2020/1828
REPORT_PLENARY · EL · 8 March 2024
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ΕΚΘΕΣΗ σχετικά με την πρόταση κανονισμού του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου που αφορά την τροποποίηση της οδηγίας 2013/11/ΕΕ για την εναλλακτική επίλυση καταναλωτικών διαφορών, καθώς και των οδηγιών (ΕΕ) 2015/2302, (ΕΕ) 2019/2161 και (ΕΕ) 2020/1828
REPORT_PLENARY · EL · 8 March 2024
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JELENTÉS a fogyasztói jogviták alternatív rendezéséről szóló 2013/11/EU irányelv, valamint az (EU) 2015/2302, az (EU) 2019/2161 és az (EU) 2020/1828 irányelv módosításáról szóló európai parlamenti és tanácsi irányelvre irányuló javaslatról
REPORT_PLENARY · HU · 8 March 2024
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JELENTÉS a fogyasztói jogviták alternatív rendezéséről szóló 2013/11/EU irányelv, valamint az (EU) 2015/2302, az (EU) 2019/2161 és az (EU) 2020/1828 irányelv módosításáról szóló európai parlamenti és tanácsi irányelvre irányuló javaslatról
REPORT_PLENARY · HU · 8 March 2024
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RAPORT referitor la propunerea de directivă a Parlamentului European și a Consiliului de modificare a Directivei 2013/11/UE privind soluționarea alternativă a litigiilor în materie de consum, precum și a Directivelor (UE) 2015/2302, (UE) 2019/2161 și (UE) 2020/1828
REPORT_PLENARY · RO · 8 March 2024
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RAPORT referitor la propunerea de directivă a Parlamentului European și a Consiliului de modificare a Directivei 2013/11/UE privind soluționarea alternativă a litigiilor în materie de consum, precum și a Directivelor (UE) 2015/2302, (UE) 2019/2161 și (UE) 2020/1828
REPORT_PLENARY · RO · 8 March 2024
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ZPRÁVA o návrhu směrnice Evropského parlamentu a Rady, kterou se mění směrnice 2013/11/EU o alternativním řešení spotřebitelských sporů a směrnice (EU) 2015/2302, (EU) 2019/2161 a (EU) 2020/1828
REPORT_PLENARY · CS · 8 March 2024
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ZPRÁVA o návrhu směrnice Evropského parlamentu a Rady, kterou se mění směrnice 2013/11/EU o alternativním řešení spotřebitelských sporů a směrnice (EU) 2015/2302, (EU) 2019/2161 a (EU) 2020/1828
REPORT_PLENARY · CS · 8 March 2024
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BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om ändring av direktiv 2013/11/EU om alternativ tvistlösning vid konsumenttvister samt direktiven (EU) 2015/2302, (EU) 2019/2161 och (EU) 2020/1828
REPORT_PLENARY · SV · 8 March 2024
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BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om ändring av direktiv 2013/11/EU om alternativ tvistlösning vid konsumenttvister samt direktiven (EU) 2015/2302, (EU) 2019/2161 och (EU) 2020/1828
REPORT_PLENARY · SV · 8 March 2024
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RELAZIONE sulla proposta di direttiva del Parlamento europeo e del Consiglio che modifica la direttiva 2013/11/UE sulla risoluzione alternativa delle controversie dei consumatori e le direttive (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
REPORT_PLENARY · IT · 8 March 2024
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RELAZIONE sulla proposta di direttiva del Parlamento europeo e del Consiglio che modifica la direttiva 2013/11/UE sulla risoluzione alternativa delle controversie dei consumatori e le direttive (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
REPORT_PLENARY · IT · 8 March 2024
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REPORT on the proposal for a directive of the European Parliament and of the Council amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes, as well as Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828
REPORT_PLENARY · GA · 8 March 2024
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REPORT on the proposal for a directive of the European Parliament and of the Council amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes, as well as Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828
REPORT_PLENARY · GA · 8 March 2024
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BERICHT über den Vorschlag für eine Richtlinie des Europäischen Parlaments und des Rates zur Änderung der Richtlinie 2013/11/EU über die alternative Beilegung verbraucherrechtlicher Streitigkeiten sowie der Richtlinien (EU) 2015/2302, (EU) 2019/2161 und (EU) 2020/1828
REPORT_PLENARY · DE · 8 March 2024
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BERICHT über den Vorschlag für eine Richtlinie des Europäischen Parlaments und des Rates zur Änderung der Richtlinie 2013/11/EU über die alternative Beilegung verbraucherrechtlicher Streitigkeiten sowie der Richtlinien (EU) 2015/2302, (EU) 2019/2161 und (EU) 2020/1828
REPORT_PLENARY · DE · 8 March 2024
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RELATÓRIO sobre a proposta de diretiva do Parlamento Europeu e do Conselho que altera a Diretiva 2013/11/UE sobre a resolução alternativa de litígios de consumo, bem como as Diretivas (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
REPORT_PLENARY · PT · 8 March 2024
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RELATÓRIO sobre a proposta de diretiva do Parlamento Europeu e do Conselho que altera a Diretiva 2013/11/UE sobre a resolução alternativa de litígios de consumo, bem como as Diretivas (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828
REPORT_PLENARY · PT · 8 March 2024
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RAPORT ettepaneku kohta võtta vastu Euroopa Parlamendi ja nõukogu direktiiv, millega muudetakse direktiivi 2013/11/EL tarbijavaidluste kohtuvälise lahendamise kohta ning direktiive (EL) 2015/2302, (EL) 2019/2161 ja (EL) 2020/1828
REPORT_PLENARY · ET · 8 March 2024
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RAPORT ettepaneku kohta võtta vastu Euroopa Parlamendi ja nõukogu direktiiv, millega muudetakse direktiivi 2013/11/EL tarbijavaidluste kohtuvälise lahendamise kohta ning direktiive (EL) 2015/2302, (EL) 2019/2161 ja (EL) 2020/1828
REPORT_PLENARY · ET · 8 March 2024
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ДОКЛАД относно предложението за директива на Европейския парламент и на Съвета за изменение на Директива 2013/11/ЕС за алтернативно решаване на потребителски спорове, както и на директиви (ЕС) 2015/2302, (ЕС) 2019/2161 и (ЕС) 2020/1828
REPORT_PLENARY · BG · 8 March 2024
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ДОКЛАД относно предложението за директива на Европейския парламент и на Съвета за изменение на Директива 2013/11/ЕС за алтернативно решаване на потребителски спорове, както и на директиви (ЕС) 2015/2302, (ЕС) 2019/2161 и (ЕС) 2020/1828
REPORT_PLENARY · BG · 8 March 2024
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SPRAWOZDANIE w sprawie wniosku dotyczącego dyrektywy Parlamentu Europejskiego i Rady zmieniającej dyrektywę 2013/11/UE w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz dyrektywy (UE) 2015/2302, (UE) 2019/2161 i (UE) 2020/1828
REPORT_PLENARY · PL · 8 March 2024
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SPRAWOZDANIE w sprawie wniosku dotyczącego dyrektywy Parlamentu Europejskiego i Rady zmieniającej dyrektywę 2013/11/UE w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz dyrektywy (UE) 2015/2302, (UE) 2019/2161 i (UE) 2020/1828
REPORT_PLENARY · PL · 8 March 2024
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SPRÁVA k návrhu smernice Európskeho parlamentu a Rady, ktorou sa mení smernica 2013/11/EÚ o alternatívnom riešení spotrebiteľských sporov, ako aj smernice (EÚ) 2015/2302, (EÚ) 2019/2161 a (EÚ) 2020/1828
REPORT_PLENARY · SK · 8 March 2024
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SPRÁVA k návrhu smernice Európskeho parlamentu a Rady, ktorou sa mení smernica 2013/11/EÚ o alternatívnom riešení spotrebiteľských sporov, ako aj smernice (EÚ) 2015/2302, (EÚ) 2019/2161 a (EÚ) 2020/1828
REPORT_PLENARY · SK · 8 March 2024
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ZIŅOJUMS par priekšlikumu Eiropas Parlamenta un Padomes direktīvai, ar ko groza Direktīvu 2013/11/ES par patērētāju strīdu alternatīvu izšķiršanu, kā arī Direktīvas (ES) 2015/2302, (ES) 2019/2161 un (ES) 2020/1828
REPORT_PLENARY · LV · 8 March 2024
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Official source: https://oeil.secure.europarl.europa.eu/oeil/popups/ficheprocedure.do?lang=en&reference=2023%2F0376(COD)
Open data entity: https://data.europarl.europa.eu/api/v2/procedures/2023-0376
eu · 2023-0376 · source updated 30 December 2025