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United Kingdom · Official source
4 records where Sir Robert Smith is listed as a sponsor, author, or other actor. Search with topics and years
United Kingdom · UK Parliament · 19 June 2013
A Bill to require online retailers to declare to consumers at the start of the retail process the existence of surcharges for delivery to certain addresses in the UK; and for connected purposes.
United Kingdom · UK Parliament · 19 December 2012
That this House is concerned by the findings of The Postcode Penalty, a new report from Citizens Advice Scotland, which shows that at least one million Scots are being hit with surcharges, late delivery and even being refused delivery when they buy goods online, because of where they live; notes that consumers in Scotland's island communities pay a postcode penalty of nearly 19 for delivery, a mark up of over 500 per cent, and consumers across the Highlands are charged an extra 15; further notes that of all the surcharges levied by the 534 retailers that Citizens Advice Scotland investigated, more than 70 per cent applied to consumers in Scotland, indicating that Scots are disproportionately affected by poor delivery practices; further notes that this problem affects businesses as well as consumers; calls on retailers to change their delivery policies to ensure fair, affordable and understandable delivery for consumers wherever they live; applauds Royal Mail forits universal service obligation which ensures a fair price for post and parcels across the whole of the UK; and congratulates the Scottish CAB Service forits campaign to secure a fairer deal for consumers.
United Kingdom · UK Parliament · 20 December 2011
That this House welcomes the campaign by Citizens Advice Scotland and Citizens Advice Bureaux across Scotland to tackle unfair delivery practices for consumers in remote and rural areas; notes the publication of Free Delivery*, the report from Citizens Advice Scotland which shows that consumers in rural and remote parts of Scotland are often refused delivery or charged more than people in urban areas when ordering goods online; supports Citizens Advice Scotland in urging online retailers to ensure that they comply with the law on distance selling by clearly stating delivery costs before customers enter the purchasing process, reform their delivery policies so that any charges are kept to a minimum and are based on actual costs incurred and offer delivery via Royal Mail wherever possible; and believes that the Royal Mail's Universal Service Obligation must be maintained in order to protect rural and remote consumers from high costs for delivery.
United Kingdom · UK Parliament · 10 January 2000
That this House notes with extreme concern the continuing crisis faced by Scottish agriculture, caused by factors including the strength of the pound, lack of a level regulatory playing field within Europe and falling farm incomes; welcomes the Petition for Action organised by the National Farmers' Union of Scotland; and calls on the Government to recognise the need for further assistance for Scotland's farmers and growers.