United Kingdom · Question · Written question
UIN 101043
Energy: Billing
Introduced
1 December 2022
Last action
12 December 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Energy
Source updated
12 December 2022
Summary
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has taken recent steps to help ensure that energy suppliers punctually and adequately refund the credit balances of their customers who pay for their energy
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Timeline
1 December 2022
Written question
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has taken recent steps to help ensure that energy suppliers punctually and adequately refund the credit balances of their customers who pay for their energy
Source: Commons
12 December 2022
Answer
The Government has no plans to intervene in this area. Under existing rules set by Ofgem, suppliers must automatically refund outstanding credit balances within 10 days of issuing a final bill. Suppliers must also refund accumulated credit on request by a...
Source: Written answer
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Sponsors
- · Department for Business, Energy and Industrial Strategy · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-12-01/101043
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1547285
- uk · wq-1547285 · source updated 12 December 2022