United Kingdom · Question · Written question
UIN 196490
Energy: Billing
Original
Introduced
1 September 2023
Last action
7 September 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Energy
Source updated
7 September 2023
Summary
To ask the Secretary of State for Energy Security and Net Zero, what assessment she has made of the potential merits of introducing service standards with timescales for the repayment of accumulated credit on live energy accounts.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
1 September 2023
Written question
To ask the Secretary of State for Energy Security and Net Zero, what assessment she has made of the potential merits of introducing service standards with timescales for the repayment of accumulated credit on live energy accounts.
Source: Commons
7 September 2023
Answer
Ofgem rules state that consumers can ask for their credit on an open energy account to be refunded at any time. Suppliers are required to comply with refund requests in a timely manner unless it is fair and reasonable for them to refuse. In February 2023,...
Source: Written answer
Votes
No vote records are attached yet.
Versions
No version snapshots stored. Document URLs remain at the source.
Documents
No documents linked.
Sponsors
- · Department for Energy Security and Net Zero · Answering body
Related records
No cross-record relationships stored yet.
Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-09-01/196490
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1656757
- uk · wq-1656757 · source updated 7 September 2023