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United Kingdom · Question · Written question

UIN 45703

Energy: Meters

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

2 September 2022

Last action

20 September 2022 · Answer

Status

Answered

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Subjects

Energy

Source updated

20 September 2022

Energy

Summary

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will take steps to ensure that energy companies are not sending consumers false information in relation to smart meters.

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Timeline

  1. 2 September 2022

    Written question

    To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will take steps to ensure that energy companies are not sending consumers false information in relation to smart meters.

    Source: Commons

  2. 20 September 2022

    Answer

    Energy suppliers are required to abide by the Standards of Conduct outlined in their licence conditions, which set expectations regarding their behaviour, information provision and customer service processes. As part of this, when communicating with their...

    Source: Written answer

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