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United Kingdom · Question · Written question

UIN 69461

Energy Ombudsman: Staff

answeredUnited Kingdom· UK Parliament· EN

Introduced

21 July 2025

Last action

4 September 2025 · Answer

Status

Answered

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Subjects

Energy

Source updated

4 September 2025

Energy

Summary

To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of the qualifications held by Energy Ombudsman caseworkers.

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Timeline

  1. 21 July 2025

    Written question

    To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of the qualifications held by Energy Ombudsman caseworkers.

    Source: Commons

  2. 4 September 2025

    Answer

    Ofgem are responsible for assessing every two years whether the Energy Ombudsman continues to meet the criteria set out in the Alternative Dispute Resolution for Consumer Disputes Regulations 2015. This includes assessing whether the Energy Ombudsman staf...

    Source: Written answer

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