United Kingdom · Question · Written question
UIN 6948
Energy Ombudsman
Original
Introduced
13 December 2023
Last action
20 December 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Energy
Source updated
20 December 2023
Summary
To ask the Secretary of State for Energy Security and Net Zero, what recent assessment she has made of the (a) efficiency and (b) effectiveness of the (i) Energy Ombudsman and (ii) Ombudsman's complaint resolution processes; and what steps she is taking t
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Timeline
13 December 2023
Written question
To ask the Secretary of State for Energy Security and Net Zero, what recent assessment she has made of the (a) efficiency and (b) effectiveness of the (i) Energy Ombudsman and (ii) Ombudsman's complaint resolution processes; and what steps she is taking t
Source: Commons
20 December 2023
Answer
Ofgem is responsible for certifying Alternative Dispute Resolution entities and appointing the Energy Ombudsman (EO). The EO is important for ensuring good consumer outcomes and trust by investigating disputes between suppliers and consumers. Every two ye...
Source: Written answer
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- · Department for Energy Security and Net Zero · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-12-13/6948
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1677818
- uk · wq-1677818 · source updated 20 December 2023