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United States · Bill · HR

H.R. 3816 (108th)

Call Center Consumer's Right to Know Act of 2003

referredUnited States· United States Congress· EN

Introduced

11 February 2004

Last action

24 February 2004 · Referred

Status

Referred to the Subcommittee on Commerce, Trade and Consumer Protection.

Sponsors

Rep. Strickland, Ted [D-OH-6], Rep. Sherman, Brad [D-CA-32], Rep. Boucher, Rick [D-VA-9], Rep. Dingell, John D. [D-MI-12], Rep. McGovern, James P. [D-MA-2], Rep. Hill, Baron P. [D-IN-9], Rep. Kanjorski, Paul E. [D-PA-11], Rep. Moran, James P. [D-VA-8], Rep. Napolitano, Grace F. [D-CA-32], Rep. Boswell, Leonard L. [D-IA-3], Rep. McNulty, Michael R. [D-NY-23], Rep. DeLauro, Rosa L. [D-CT-3], Rep. McCollum, Betty [D-MN-4], Rep. Gordon, Bart [D-TN-6], Rep. Larsen, Rick [D-WA-2], Sen. Van Hollen, Chris [D-MD], Rep. Filner, Bob [D-CA-51], Rep. Gutierrez, Luis V. [D-IL-4], Rep. Ryan, Tim [D-OH-13], Rep. Lipinski, William O. [D-IL-3], Rep. Andrews, Robert E. [D-NJ-1], Rep. Sánchez, Linda T. [D-CA-38]

Subjects

Discovery layer

Source updated

18 August 2025

Official sourceDownload fileView documentsShare

Summary

Call Center Consumer's Right to Know Act of 2003 - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of each call. Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe. Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 11 February 2004

    Introduced

    Referred to the House Committee on Energy and Commerce.

    Source: IntroReferral

  2. 11 February 2004

    Introduced

    Introduced in House

    Source: IntroReferral

  3. 11 February 2004

    Introduced

    Introduced in House

    Source: IntroReferral

  4. 24 February 2004

    Referred

    Referred to the Subcommittee on Commerce, Trade and Consumer Protection.

    Source: Committee

Votes

No vote records are attached yet.

Versions

Documents

3 official files

Introduced in House (text)

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  • Introduced in House (text)

    Introduced in House · EN · 11 February 2004

    ViewDownloadOpen at official source

  • Introduced in House (PDF)

    Introduced in House · EN · 11 February 2004

    ViewDownloadOpen at official source

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  • Introduced in House

    summary · EN · 11 February 2004

    Open at official source

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Sponsors

Related records

Sources

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