Call Center Consumer's Right to Know Act of 2003

Summary

Call Center Consumer's Right to Know Act of 2003 - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of each call. Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe. Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

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3 official files

• Introduced in House (text)

  Introduced in House · EN · 11 February 2004

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• Introduced in House (PDF)

  Introduced in House · EN · 11 February 2004

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• Introduced in House

  summary · EN · 11 February 2004

  Open at official source

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