United States Call Center Worker and Consumer Protection Act of 2021

Summary

United States Call Center Worker and Consumer Protection Act of 2021 This bill establishes restrictions on businesses that relocate call centers or redirect customer service calls to locations outside the United States. Specifically, a business must notify the Department of Labor that it intends to move its customer service call center overseas and Labor must maintain a publicly available list of such businesses. Subject to narrow exceptions, a business appearing on such list is ineligible to receive federal grants or guaranteed loans for five years after the business is added to the list. Further, agencies must condition the awarding of government contracts on the requirement that any call center activity pursuant to the contract must be performed in the United States. Additionally, the bill requires call center employees to disclose their physical location at the beginning of each call initiated or received, unless all employees of the business participating in the communication are located in the United States, among other exceptions.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

1. 21 July 2021

   Introduced

   Referred to the Committee on Energy and Commerce, and in addition to the Committees on Education and Labor, Armed Services, and Oversight and Reform, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.

   Source: IntroReferral

2. 21 July 2021

   Introduced

   Introduced in House

   Source: IntroReferral

3. 21 July 2021

   Introduced

   Introduced in House

   Source: IntroReferral

4. 22 July 2021

   Referred

   Referred to the Subcommittee on Consumer Protection and Commerce.

   Source: Committee

Votes

No vote records are attached yet.

Versions

• Introduced in House · 21 July 2021 · Download file

Documents

3 official files

• Introduced in House (text)

  Introduced in House · EN · 21 July 2021

  ViewDownloadOpen at official source

• Introduced in House (PDF)

  Introduced in House · EN · 21 July 2021

  ViewDownloadOpen at official source

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• Introduced in House

  summary · EN · 21 July 2021

  Open at official source

  Leesvertaling

  Vertaal dit document naar jouw taal. PoliticalRepo bewaart geen aparte kopie per EU-taal.

  Vertaal naarNL · DutchDE · GermanFR · FrenchES · SpanishIT · ItalianPL · PolishPT · PortugueseSV · SwedishDA · DanishFI · FinnishEL · GreekCS · CzechHU · HungarianRO · RomanianBG · BulgarianHR · CroatianSK · SlovakSL · SlovenianLT · LithuanianLV · LatvianET · EstonianGA · IrishMT · Maltese

  Vertaal document

  Documentvertaling op verzoek met downloadbare PDF (logo + link naar de officiële bron). Het bronbestand blijft leidend.

Sponsors

• Rep. McKinley, David B. [R-WV-1] · R · Sponsor
• Rep. Pocan, Mark [D-WI-2] · D · Sponsor
• Rep. Fitzpatrick, Brian K. [R-PA-1] · R · Sponsor
• Rep. Davids, Sharice [D-KS-3] · D · Sponsor
• Rep. Fortenberry, Jeff [R-NE-1] · R · Cosponsor
• Rep. Axne, Cynthia [D-IA-3] · D · Cosponsor
• Rep. Smith, Christopher H. [R-NJ-4] · R · Cosponsor
• Rep. Cooper, Jim [D-TN-5] · D · Cosponsor
• Rep. Murphy, Stephanie N. [D-FL-7] · D · Cosponsor
• Rep. Van Drew, Jefferson [R-NJ-2] · R · Cosponsor
• Sen. Slotkin, Elissa [D-MI] · D · Cosponsor
• Rep. Delgado, Antonio [D-NY-19] · D · Cosponsor
• Rep. Golden, Jared F. [D-ME-2] · D · Cosponsor
• Rep. Cohen, Steve [D-TN-9] · D · Cosponsor
• Rep. Adams, Alma S. [D-NC-12] · D · Cosponsor
• Rep. Bacon, Don [R-NE-2] · R · Cosponsor
• Rep. Garamendi, John [D-CA-8] · D · Cosponsor
• Rep. Sánchez, Linda T. [D-CA-38] · D · Cosponsor
• Rep. Norcross, Donald [D-NJ-1] · D · Cosponsor
• Rep. Veasey, Marc A. [D-TX-33] · D · Cosponsor
• Rep. Kuster, Ann M. [D-NH-2] · D · Cosponsor
• Sen. Welch, Peter [D-VT] · D · Cosponsor
• Rep. Lamb, Conor [D-PA-17] · D · Cosponsor
• Rep. Aguilar, Pete [D-CA-33] · D · Cosponsor
• Rep. DeGette, Diana [D-CO-1] · D · Cosponsor
• Rep. Horsford, Steven [D-NV-4] · D · Cosponsor
• Rep. Soto, Darren [D-FL-9] · D · Cosponsor
• Sen. Schiff, Adam B. [D-CA] · D · Cosponsor
• Rep. Brown, Anthony G. [D-MD-4] · D · Cosponsor
• Rep. Mrvan, Frank J. [D-IN-1] · D · Cosponsor
• Rep. Maloney, Sean Patrick [D-NY-18] · D · Cosponsor
• Rep. Higgins, Brian [D-NY-26] · D · Cosponsor
• Rep. Porter, Katie [D-CA-47] · D · Cosponsor
• Rep. Courtney, Joe [D-CT-2] · D · Cosponsor
• Rep. Jayapal, Pramila [D-WA-7] · D · Cosponsor
• Rep. Tonko, Paul [D-NY-20] · D · Cosponsor
• Rep. DeLauro, Rosa L. [D-CT-3] · D · Cosponsor
• Rep. Dingell, Debbie [D-MI-6] · D · Cosponsor
• Rep. O'Halleran, Tom [D-AZ-1] · D · Cosponsor
• Rep. Torres, Ritchie [D-NY-15] · D · Cosponsor
• Rep. Malinowski, Tom [D-NJ-7] · D · Cosponsor
• Rep. Doggett, Lloyd [D-TX-37] · D · Cosponsor
• Rep. Ruiz, Raul [D-CA-25] · D · Cosponsor
• Rep. Pascrell, Bill, Jr. [D-NJ-9] · D · Cosponsor
• Rep. Meng, Grace [D-NY-6] · D · Cosponsor
• Sen. Kim, Andy [D-NJ] · D · Cosponsor
• Rep. Sherman, Brad [D-CA-32] · D · Cosponsor
• Rep. Omar, Ilhan [D-MN-5] · D · Cosponsor

Showing 48 of 87 sponsors and actors.

Related records

• related to → United States Call Center Worker and Consumer Protection Act of 2021
• related to ← United States Call Center Worker and Consumer Protection Act of 2019