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United States · Bill · S

S. 1275 (116th)

Federal Agency Customer Experience Act of 2019

referredUnited States· United States Congress· EN

Introduced

1 May 2019

Last action

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Status

Referred to the House Committee on Oversight and Reform.

Sponsors

—

Subjects

Discovery layer

Source updated

10 January 2026

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Summary

Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.

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Documents

11 official files

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