Federal Agency Customer Experience Act of 2021

Summary

Federal Agency Customer Experience Act of 2021 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.

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Documents

9 official files

• Engrossed in Senate (text)

  Engrossed in Senate · EN · 22 June 2022

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• Engrossed in Senate (PDF)

  Engrossed in Senate · EN · 22 June 2022

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• Passed Senate

  summary · EN · 22 June 2022

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• Reported to Senate (text)

  Reported to Senate · EN · 19 July 2021

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• Reported to Senate (PDF)

  Reported to Senate · EN · 19 July 2021

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• Reported to Senate

  summary · EN · 19 July 2021

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• Introduced in Senate (text)

  Introduced in Senate · EN · 10 March 2021

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• Introduced in Senate (PDF)

  Introduced in Senate · EN · 10 March 2021

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• Introduced in Senate

  summary · EN · 10 March 2021

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