Question 13811 — rurality

Summary

Ms. Barbara Bessot Ballot questions the Minister of Labor about the approval system and its consequences on economic and professional activities in rural areas. In rural areas, during a disaster, the proximity of a single repairer and the relationship of trust created with the customer encourage the insured to contact this local professional. But this relationship is weakened by the approval system currently in force. In Indeed, in peri-urban or urban areas, the insured who suffers a loss most often contacts the claims manager of their insurer, who then directs them to a repairer approved by the insurer. This system allows direct payment by the insurer for compensation for the loss, and creates privileged partnerships between approved professionals and insurers, particularly in terms of prices. Also, the agreements concluded between repairers and insurers seem to limit the freedom of the insured to use the service provider of his choice, being directly referred by the insurer to the approved repairer. Consequently, and particularly in rural areas, this limited freedom of choice directly impacts the activity of new professionals who, not obtaining approvals, must deal with a large number of disaster victims turning more towards the areas urban areas, where the majority of approved repairers are located. Support for the training and installation of professionals, major players in the economic development of rural areas, as well as the maintenance of their activity, remains a real issue raised daily by many citizens residing and living in these areas. In this context, she questions him in order to know how to remedy this unfair competition concerning the granting of approvals.

Machine translation from French. The official text remains authoritative.

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