Question 15141 — housing: aid and loans

Summary

Ms. Fatiha Keloua Hachi alerts the Minister of Ecological Transition and Territorial Cohesion to the difficulties encountered by many households in their efforts to renovate and improve their homes with the National Housing Agency (Anah). If the rise of energy renovations is both a social and ecological necessity, many households are faced with a multiplicity of obstacles in their approaches, which are all obstacles to the efficient renovation objectives desired by the Government. First of all, the problem of aid payment delays is persistent, with certain files being examined and reimbursement lasting up to almost two years for the longest files. The MP would therefore like to know what avenues the Government is considering to improve material and logistics of the National Housing Agency (Anah) to deliver the services for which it is responsible. In addition, the question of out-of-pocket expenses, even if significantly reduced, remains dissuasive for many low-income households in implementing their procedures and still constitutes a major obstacle to resorting to renovation. Also, the MP would particularly like to question the Minister on the prospect of implementing a “zero out-of-pocket” system, which would truly allow access to renovation for the poorest households who have no down payment or who cannot borrow significantly to cover the costs. Finally, social support and support in often long and complex administrative procedures, particularly for the least autonomous groups such as the elderly, remains insufficient despite progress. achieved with the establishment of the national network of supports in administrative procedures, of Mon Accompagnateur Rénov. However, the deployment of such a network remains slow and the number of approvals issued to supervisors (2,000 approval requests at the start of 2024 according to Anah) too low to hope to achieve the objective of 200,000 efficient renovations desired by the Government in 2024. Also, she would like to know what measures the Government intends to implement in order to increase social and administrative support for individuals and better consideration of their social situation for Anah aid.

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