Question 18823 — employment and activity

Summary

Mr. Francis Vercamer draws the attention of the Minister of Solidarity and Health to the consequences for the activity of certain family allowance funds, of the increase in the number of requests for activity bonuses in January 2019. The processing of these requests, consequences of the measures announced by the President of the Republic in December 2018, is not without effect on the other missions carried out by the CAF and support for all beneficiaries. Thus, for the month of January 2019 alone, CAF du Nord faced 30,000 requests for activity bonuses. If the involvement of agents is total, this fund is experiencing a very tense situation in terms of workload in a territory already characterized by the social fragility of a significant part of its population. Thus, it records a sharp deterioration in processing times of requests from beneficiaries, increasing from 6 to 8 weeks on average. The sole reinforcement of temporary staff on fixed-term contracts, however welcome it may be, cannot constitute a lasting response to the increase in activity that this new situation represents in the long term. The insufficient number of staff risks creating a disruption in the capacity of the funds to fulfill their public service mission, to ensure the physical reception of beneficiaries and responses to the “email” channel. However, these consequences are already being observed within the CAF du Nord. He therefore asks what lasting measures the Government intends to implement so that the CAFs can fully fulfill their missions in the interest of beneficiaries and respect for their already highly mobilized agents.

Machine translation from French. The official text remains authoritative.

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