Question 18903 — people with disabilities

Summary

Mr. Bernard Brochand draws the attention of the Minister, to the Minister of State, Minister for Ecological and Inclusive Transition, responsible for transport, to the “Accès plus” service, an assistance service for disabled travelers present in 360 stations. This service has just changed its conditions for handling wheelchairs. In fact, it is now obligatory to provide the dimensions of your wheelchair “in order to respect the standards in force”. If the chair is more than 1.19 cm long and more than 70 cm wide, support would no longer be guaranteed. While recent trains have more space, the strict application of general conditions of sale is an additional obstacle to the movement of tens of thousands of citizens with disabilities. This obstacle is contrary to the declaration of the rights of persons with disabilities proclaimed by the General Assembly of the United Nations on December 9, 1975 (resolution 3447), which stipulates in article 10 that disabled citizens “must be protected against any exploitation, any regulation or any discriminatory, abusive or degrading treatment”. Also, he would like to know if the Government intends to intervene so that the SNCF restores equal treatment between valid travelers and travelers to reduced mobility, equality which has prevailed until now in the “Access plus” service.

Machine translation from French. The official text remains authoritative.

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