Question 19668 — consumption

Summary

Mr. Joël Giraud draws the attention of the Minister of the Economy and Finance to the problem of sales concluded during fairs and exhibitions by companies linked more particularly to the renewable energy sector. In fact, some unscrupulous companies do not apply the withdrawal periods applied in common law. The argument deployed by these companies, which some do not hesitate to describe as “ eco-delinquents" is that a customer voluntarily going to a fair or trade show, a place exclusively dedicated to marketing, is by definition an informed consumer, therefore requiring no reflection time when making a purchasing decision. He wants him to indicate precisely the various improvements he plans to put in place so that consumers are protected and can use the right to retraction.

Machine translation from French. The official text remains authoritative.

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