Question 21672 — supplementary insurance

Summary

Mr. Éric Alauzet alerts the Minister of Solidarity and Health to the implementation of promotional offers not related to health as part of the implementation of “100% Health”. “100% Health” was implemented in January 2019 for hearing aids and prostheses. While this new offer improves citizens' health coverage by offering quality devices without out-of-pocket costs, it seems that some networks have put in place commercial offers that have no link with the health service offered. Thus, the “Ideal Audition” network published an advertisement in the magazine 20 minutes promising “a free iPhone” for the purchase of two hearing aids. This type of offer is fundamentally opposed to the logic of “100% Health” and - ultimately - makes Health Insurance bear the cost of commercial objects which have nothing to do with medical devices. In fact, Health Insurance is gradually strengthening its financial contribution in order to allow the implementation of zero out-of-pocket offers. In addition, these offers distort competition between professionals and favor networks, the only ones capable of broadening their activity sufficiently to offer them. Professional offers must focus solely and exclusively on the provision of health service of the highest quality, at the right cost. It should also be noted that the national agreement concluded between the health insurance funds and the national union of hearing aid professionals stipulates that suppliers prohibit the use of “processes intended to attract customers by means of donations of any kind”. So, he asks him how his ministry will control and sanction the implementation of such offers.

Machine translation from French. The official text remains authoritative.

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