Question 24144 — air transport

Summary

Ms. Marine Le Pen draws the attention of the Minister of the Economy and Finance to certain consequences of the compulsory liquidation of French air carriers, such as that of the company XL Airways, pronounced on October 4, 2019. Many customers who have booked and paid in advance for dry flights are therefore unable to obtain reimbursement for their tickets: their possible declaration of debt to the legal representative is in fact not a priority, the bankruptcy clause is excluded from the guarantees offered by most bank cards, while the chargeback procedure is currently difficult to initiate with banks. Faced with the risks of multiplication of this type of situation, the solution best able to protect the interests of travelers seems to be the creation of a guarantee fund. intended to compensate customers of companies placed in compulsory liquidation; fund which would be mainly financed by air carriers. She questions him about his position on this subject and the initiatives that the Government could take in order to bring this reflection to the European level, as well as on the measures, if necessary derogatory and defined in collaboration with banking establishments, that he intends implemented so that citizens harmed by the bankruptcy of the XL Airways company can benefit from a general chargeback procedure.

Machine translation from French. The official text remains authoritative.

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