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25540
Question 25540 — health professions
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Summary
Mr. Guillaume Chiche draws the attention of the Minister of Solidarity and Health to the status and working conditions of medical regulation assistants within the SAMU. In fact, the Deux-Sèvres SAMU in particular is overloaded with calls and the staff is insufficient to process medical regulatory files. The deterioration of the service is to the detriment of the patient and has as a direct cause the exhaustion of the personal, despite professional conscience and unfailing determination. The SAMU is an emergency and unscheduled care regulation service. ARMs are the first points of contact for callers and patients in handling their request for care. Exhausted by these deteriorated working conditions, their demands concern the recruitment of additional staff, new resources allocated to training and improvement of their working environment. Thus, he asks him if the Government intends to open new ARM positions and the avenues that have been considered to improve their working conditions.
Machine translation from French. The official text remains authoritative.
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- Official source: https://www.assemblee-nationale.fr/dyn/15/questions/QANR5L15QE25540
- Open data entity: https://www.assemblee-nationale.fr/dyn/opendata/QANR5L15QE25540