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26674

Question 26674 — consumption

openFrance· National Assembly· FR

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Mr. Jean-Louis Bricout attracts the Minister of Ecological and Inclusive Transition to the abuse of telephone platforms in the energy renovation sector. Everyone agrees that reconciling France's ecological and energy transition is one of the priorities that French policy has set for itself. COP 21 and the energy transition laws attest to this. In this context, one of the priority issues is the accommodation. With around 30% of national annual emissions, the building sector is a priority issue for achieving carbon neutrality by 2050. To do this, this sector must be scrupulously supported. However, on this subject, telephone platforms have developed, sometimes carrying out canvassing campaigns that are both massive and abusive among individuals. Although many measures to combat the actions of eco-delinquent companies have already been carried out in the past, within the framework of the Building Energy Renovation Plan, it turns out that a number of telephone platforms are destroying the confidence of the French in the energy renovation plan supported by the public authorities. They thus undermine the seriousness and competence of construction players and companies. Mainly aimed at achieving attic insulation work by blowing, arguing fraudulently in order to obtain significant aid to undertake said work. Some individuals, tired, end up giving in to insistence with the following results: no access to the aid announced, no knowledge of the commitments made by signing the documents, the work is poorly carried out, or the company which carried out the work disappears. In in short, so many particular and painful situations which do not allow us to reconcile the needs of the end of the month with those of the end of the world. Therefore, to stop abusive telephone canvassing and the carrying out of fraudulent work, he asks to what extent the anti-fraud system could be improved so that these deviant practices can be prohibited and thus restore the bond of trust between French towards the country's ecological transition.

Machine translation from French. The official text remains authoritative.

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