Question 3171 — identity papers

Summary

Ms. Mathilde Desjonquères draws the attention of the Minister of the Interior and Overseas Territories to the procedures for requesting and issuing identity documents. Today, requests for identity documents (national identity card, passport, etc.) are made in town halls with a fingerprint collection system. According to the National Agency for Secure Titles, some 2,357 municipalities have them today, which does not appear sufficient to cope with the drastic increase in requests for several months. Indeed, with the gradual exit from the covid-19 crisis, many French people have taken steps to renew their identity documents. This caused congestion in town halls. In spring 2022, the appointment waiting time reached 65 days on average, compared to 11.5 days in April 2021. An emergency plan made it possible to reduce delivery times, but the number of equipped town halls does not allow requests to be absorbed within a reasonable time frame. To remedy this situation, the approximately 2,500 France services houses present throughout the territory could constitute a complementary solution to town halls. However today, users of these houses can only make their pre-requests for identity documents using agents France services, but cannot finalize their requests in these establishments. Also, she asks him if the Government plans to equip France services houses with fingerprint collection devices, so that users can complete their identity document requests.

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