Question 35170 — women

Summary

Ms. Isabelle Santiago draws the attention of the Minister Delegate to the Prime Minister, responsible for equality between women and men, diversity and equal opportunities, to the future of 3919, the national violence against women info hotline, following the announcement of a public procurement procedure with opening to competition on the occasion of its 24-hour extension. Launched in 1992, 3919 has been, since its creation, managed by the National Women's Solidarity Federation (FNSF) and its partner associations, with recognized efficiency and quality of listening. Indeed, benefiting from more than 30 years of experience, and despite a very significant number of calls (900 calls per day on average during the first period of confinement), the FNSF and its partners were able to develop synergies and skills allowing them to advise and direct women towards the most suitable devices. Therefore, the government decision to launch a public procurement procedure on the occasion of the extension of the system seems completely inappropriate as it would weaken a particular organization whose mission of general interest cannot be part of a private logic. Ultimately, the quality of care for women victims of violence could be called into question, which cannot be accept. Furthermore, if the FNSF has indeed been requesting the extension of 24-hour monitoring since the 1990s, it is campaigning for this amplification to be carried out via a new multi-year contract of objectives and means (CPOM), with reinforcement of the allocated subsidy, and not via a public market which will cause an inevitable privatization of the system. Also, she wishes to know the reasons why the Government persists on this path at the risk of dehumanizing and degrading a service that is as effective as it is essential.

Machine translation from French. The official text remains authoritative.

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