Question 3891 — maternity health insurance

Summary

Mrs. Samantha Cazebonne draws the attention of the Minister of Solidarity and Health to the great difficulties encountered by retired compatriots living outside France with health insurance. Indeed, when retirees with general system pensions notify their CPAM of their installation abroad, they are wrongly informed that they automatically lose their rights to French health insurance and that they must repay their vital card immediately. Their file is then wrongfully deleted. When, after complex administrative procedures, their rights are eventually reopened, their file must be completely recreated, their vital cards are only available after several months and access to their Ameli space is impossible. She points out, on this occasion, the inconsistency of the procedure for requesting new codes allowing access to the personal space on Ameli from abroad which requires a French mobile phone number or a postal address in France. Furthermore, it would like to have confirmation of 100% coverage for long-term conditions when use is made of the procedure for covering care provided by a foreign public health system via the S1 form. She points out that a large part of problems encountered on the ground could be easily resolved by the creation of direct means of communication (telephone number and email address) dedicated to policyholders residing abroad. Also, she would like to know what the Government plans, in view of these elements, in order to lead health insurance to facilitate the lives of retired compatriots established outside France, particularly within the European Union.

Machine translation from French. The official text remains authoritative.

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