Question 42702 — people with disabilities

Summary

Mr. Christophe Leclercq draws the attention of the Secretary of State to the Prime Minister, responsible for disabled people, to the processing times of requests by the departmental centers for disabled people (MDPH) as well as to the lack of connection with families. The processing times for files by MDPHs are often too long and unsuitable. Thus, to obtain an appointment with the CDAPH the procedures last in average of 4 to more than 6 months, leaving families waiting for support and payment of benefits. As the files are often complex to complete, he wishes to highlight a difficulty often encountered by families in the document “Cerfa 15692*01 Request to the MDPH”. Indeed on page 4, in the “Documents to attach” section, if families check the box “I would like to benefit from a procedure simplified", then the meeting with the CDAPH does not take place. However, this meeting is essential in order to best assess the needs of the person with a disability. It is essential to highlight the human aspect of the MDPH and not the digital one, in order to promote a climate of trust with families and meet their expectations. Thus, he wonders about the possibilities of withdrawing the simplified procedure provisions. By Elsewhere, in order to best support families throughout their procedures, he questions the ministerial proposals envisaged so that these families can be better informed about their rights and so that there are real exchanges between the MDPH and caregivers. He asks her if it would be possible to organize meetings with the MDPH in order to build a real life project and build the end of life of caregivers. He wonders about the possibility of setting up specialized structures in the territories which would act as interlocutors between families and MDPHs.

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