Question 10616 — secondary education

Summary

Mr. Luc Lamirault draws the attention of the Minister of National Education and Youth to the malfunctions of the Opale software package. Indeed, Opale is the new accounting software package being deployed exponentially until 2025 in EPLEs. Presented as a modern tool, highly operable, improving accounting processing, the observation on the ground is quite different: technical failure of the software package with inoperative services, overwhelmed and insufficient technical assistance, cumbersome configuration and extended processing times, particularly regarding invoice payment deadlines. Faced with this situation, the staff appears very worried and disillusioned. He would like to know if similar difficulties have been reported to his services and if actions have been put in place to remedy these failures.

Machine translation from French. The official text remains authoritative.

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