Question 13961 — health professions

Summary

Mr. Philippe Juvin draws the attention of the Minister of Health, Families, Autonomy and Disabled People to the situation of hospital ambulance drivers facing staff shortages. Governed by the SAMU, the SMUR plays a major role in assisting people in danger through the care and transport of people requiring specialized intervention. This essential link in relief is worried today that a lack of recognition penalizes the attractiveness of the profession. The teams are made up of doctors, nurses and paramedics. Several articles in the regional press show that recruitment difficulties are such that SMUR lines are closed or unavailable. Latest example: the closure for four nights in the summer of 2025 of the SMUR in Dinan, due to recruitment difficulties. Without serious consequences this time, it nevertheless puts pressure on the emergency services and announces a possible lack of support. Also this summer, SMUR Agen was put in difficulty, resulting in an over-demanding of the teams. Thus, emergency workers have been forced to work up to 96 hours a week, with degraded conditions and salaries that are not up to par. Thus, despite various devices such as the complement of index treatment, the new index bonus or the increase in the minimum wage, the loss of attractiveness of the SMUR persists. Letting the situation deteriorate risks leading the emergency model towards a vicious circle, where the lack of staff and the deterioration of working conditions risks pushing the remaining emergency workers to resign, even though it is essential to retain them. He wants to know the Government's position regarding the creation of a real professional sector and a specific status for SMUR ambulance drivers in order to strengthen the visibility and recognition of this profession. He also wants to know the proportion of ambulances unavailable due to the lack of paramedics. In addition, he questions him about the prospects for index and compensation increases for hospital ambulance workers and, more broadly, for the teams who work for the SMUR, in order to combat the staff shortages experienced by the sector.

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