Question 14757 — security of property and people

Summary

Mrs Catherine Jaouen questions the Minister of the Interior and Overseas Territories on the physical and telephone sharing of emergency platforms. On April 6, 2023, information report No. 24 relating to the generalization of telephone, physical and telephone pooling of emergency services in the same structure was relaunched in the Senate. This system is imperative, facilitating the working conditions of emergency workers as well as the reception of fellow citizens in these services. As this report specifies, this unification of calls “remains very much in the minority”. In Avignon, this system was tested around twenty years ago within the same structure, leading to real success, making possible faster support as well as increased adaptability to individual needs, making it possible to bring together calls "15", "18" and "112", as evidenced by largely the words of Colonel Paichoux, of the departmental fire and rescue service (SDIS) of the department of Ms. MP and her officers, who demand the generalization of this system throughout the territory and large municipalities. However, the General Directorate for the Organization of Care (DGOS) is slowing down this pooling, arguing that the processing of calls and the guidance of people only depend on a a medical question and not a security one. Given that in Vaucluse, this shared unit is managed by a hospital doctor, the MP has not yet been able to identify the obstacles that stand in the way of this facilitating and economical measure for firefighters. Furthermore, the information report mentioned does not seem to have alerted the Government to its launching more than necessary, despite the provision of the so-called “Matras” law of November 25, 2021 specifying its terms and the holding of an experiment with a steering committee planned for June 2024 intending to bring together more than 20 departments. She asks him if he can specify what arguments or possible organizations are against this project and if he wants this measure to be extended to the entire territory.

Machine translation from French. The official text remains authoritative.

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