Question 16685 — civil servants and public agents

Summary

Mr. Maxime Michelet draws the attention of the Minister of National Education to the protection of national education staff faced with situations of harassment between staff or administrative dysfunctions. Many national education officials today report situations of suffering at work, sometimes following the reporting of dysfunctional situations. These alerts, when they do not give rapid and transparent processing, can lead to a profound deterioration of working conditions, long-term stoppages, administrative disputes as well as a loss of confidence in the institution. In this regard, the HELPEN association, recognized as being of general interest, identifies and documents situations of professional suffering and institutional dysfunction on a national scale. The elements that she aggregates, taken from documented files, highlight recurring issues which call into question the institution's capacity to effectively protect its staff when they alert about worrying situations. Beyond the human consequences for the agents concerned, these difficulties also affect the functioning of educational establishments. Staff who are weakened, isolated or permanently removed from their duties cannot carry out its mission in optimal conditions. However, the quality of the school climate also depends on the serenity of the educational teams. Protecting staff, ensuring that their reports are effectively taken into account and preventing situations of suffering also constitute a major challenge for the protection of students, the confidence of families and the quality of the public education service. Finally, how can we guarantee families France a constant fight against the phenomena of harassment and suffering at school when these situations concern students if national education turns a blind eye to these phenomena when they concern its own staff? It therefore asks what measures the Government intends to implement in order to strengthen the systems for preventing and dealing with situations of harassment between staff at within national education, to ensure better monitoring of reports made by agents and to evaluate, based on available data, the extent of these dysfunctions in order to sustainably improve the school climate and the working conditions of staff.

Machine translation from French. The official text remains authoritative.

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