Question 16784 — road safety

Summary

Mr. Édouard Jordan draws the attention of the Minister of the Interior to the dysfunctions affecting the organization of road safety awareness training courses, particularly in the Aude department. These courses, which allow motorists to recover points on their driving license, constitute an essential road safety tool. They are strictly supervised by regulations and organized by road safety awareness centers approved by the prefectures. However, several players in the sector are now warning of practices consisting of massively offering training courses for sale, on dates or in locations which do not always correspond to sessions actually held. In Aude, the National Union of Road Safety Actors reports recurring practices attributed to the company “ ActiRoute”, which would consist of programming a very large volume of courses, then canceling a significant part of them in order to group the trainees into a smaller number of sessions actually held. According to the elements transmitted, this company would have recorded very high cancellation rates in the department: 59.26% over the period 2021-2022, 55.41% in 2022-2023, 47.46% in 2023-2024 and another 31.72% in 2024-2025. These practices, if confirmed, would be particularly harmful. They would directly penalize users, sometimes forced to re-register, change their professional organization or follow a course further from home, with the risk, for some, of not being able to recover their points within the necessary time frame. They would also weaken local centers which respect the regulations and offer internships that are actually available, creating a distortion of competition for the benefit of operators resorting to massive and insincere programming. However, the regulations provide for the withdrawal of approval when an operator records a cancellation rate greater than 30% of courses scheduled over two consecutive calendar years, particularly when these cancellations occur less than thirty days before the holding. sessions. Despite this, the professionals concerned denounce a lack of effective sanctions, even though several reports have been sent to state services. They are also concerned about communications or administrative controls which, instead of targeting operators with the highest cancellation rates, seem to weigh on compliant centers and their partners. This situation therefore raises a dual concern: that of the protection of users, who cannot be considered as an economic adjustment variable, and that of respect for fair competition between approved road safety players. He therefore asks what measures the Government intends to take to guarantee the effective application of the regulations relating to the cancellation rates for point recovery courses, to assure users as approved centers with real transparency on the retention rate of the internships offered and sanction the organizations concerned.

Machine translation from French. The official text remains authoritative.

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