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17047

Question 17047 — telecommunications

openFrance· National Assembly· FR

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14 July 2026

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14 July 2026

Summary

Mr. Bartolomé Lenoir alerts the Minister Delegate to the Minister of the Economy, Finance and Industrial, Energy and Digital Sovereignty, responsible for artificial intelligence and digital technology, on the persistence of very numerous white zones regarding mobile telephone coverage in the department of Creuse and on the serious consequences which result from this for the inhabitants, in particular in the area of access to emergency care. Creuse is one of the French departments most affected by the digital divide. Despite the successive commitments of operators under the New Mobile Deal concluded in 2018 and the resulting deployment obligations, many municipalities and rural areas remain deprived of reliable telephone coverage. These inadequacies concern a significant number of inhabitants and profoundly affect their daily life. The problem takes on a particularly worrying dimension in terms of health. In a department where the distances to healthcare structures are already significant, residents regularly find themselves unable to reach the SAMU or emergency services under satisfactory conditions: interrupted calls, need to dial 15 several times and drop-out areas making communications difficult unstable. This situation generates real anxiety among people facing a medical emergency and delays treatment. These communication difficulties are added to those of the geographical distance from hospitals, emergency services and general practitioners, thus creating a double disadvantage for the inhabitants of Creuse. Telephone coverage is not a luxury: it is a vital infrastructure, at the same time as roads or local public services. Also, he asks him to please specify the progress of the deployment of mobile networks in Creuse, in particular the number of municipalities or areas still lacking coverage; what concrete measures are envisaged to accelerate the coverage of persistent white zones, in particular those located on routes used by the emergency services and, finally, if the Government plans to put in place control and sanction mechanisms with regard to operators not respecting their deployment obligations, as well as specific mechanisms to guarantee the reachability of emergency numbers throughout the Creuse territory.

Machine translation from French. The official text remains authoritative.

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