Question 17631 — rail transport

Summary

Ms. Colette Capdevielle draws the attention of the Minister of Transport to the difficulties encountered by users of the national “Subscription for Students, Students and Apprentices” (AEEA) system, which allows young people studying far from home to benefit from preferential rates on TGV and Intercity journeys. In its response to a previous written question on the subject, the Government justified, on June 3, 2025, the purchase of batches of ten tickets valid for two months only due to the need to guarantee the economic balance of the system. However, several difficulties, although regularly reported by users, remain unanswered. Tickets purchased using this system can only be sold at ticket offices and any modification of reservation also requires a trip to the station. However, the identity of the beneficiary is indeed carefully checked when issuing the annual certificate and then when purchasing tickets. Nothing therefore seems to justify that these operations cannot be carried out from the SNCF Connect application. Furthermore, when a user is no longer able to take their train shortly before departure, it is impossible for them to quickly cancel their trip in order to free up a place on trains that are often full. Empty places and financed by public funds are therefore unused. Furthermore, this system remains largely unknown to many pupils, students, apprentices, families and establishment staff, even though with an average reduction rate of 77%, it would constitute crucial assistance for students. Better information among secondary and higher education establishments would make it possible to develop the use of the AEEA. The MP therefore asks him what measures the Government intends to put in place to allow the purchase, modification and cancellation of AEEA tickets directly via SNCF Connect. She also asks him if he plans to strengthen communication around the system.

Machine translation from French. The official text remains authoritative.

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