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2129

Question 2129 — judicial and legal professions

answeredFrance· National Assembly· FR

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31 July 2019

Summary

Mr. Arnaud Viala draws the attention of the Keeper of the Seals, Minister of Justice, to the needs of the profession of insurance adjuster, particularly with regard to their conditions of practice in France. Indeed, these entrepreneurs are in a period of professionalization during which skills are increasing, as a result of which legislative support is necessary. Independent policyholder experts concentrate their missions on amicable and contradictory expertise at the time of the loss, this in the interest of the client vis-à-vis the insurance expert. Thus, it provides support in the management of the entire file with regard to the estimation of the damage suffered, aiming to determine the amount that can be claimed from the insurance. The heart of the profession lies in the contradictory debate between the experts which establishes the final compensation. Their independence is essential to intervene in these situations. In doing so, the profession must be able to professionalize and develop within a better defined legislative framework in order to achieve overall improvement. This involves in particular developing a network of recognized training courses for policyholder experts, paving the way for the creation of a professional order to succeed in raising the overall quality of this profession by eradicating bad practices. This is why it is essential to offer victims all the conditions necessary to support their claims. The aim is to provide relief to the most vulnerable in their relationships with insurance companies, through the integration of a supporting professional. He asks him what the Government's intentions are to help with the structuring of this corporation.

Machine translation from French. The official text remains authoritative.

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