Question 6100 — energy and fuels

Summary

Mr. Jérôme Buisson alerts the Minister of Ecological Transition, Biodiversity, Forests, Sea and Fisheries to the worrying delays observed in the processing and reimbursement of MaPrimeRénov' files. In the field, he is regularly and strongly questioned by citizens faced with abnormally long delays between the submission of a complete file and the actual payment of the bonus. These delays, sometimes longer than six months, affect many families, particularly the poorest, who counted on this aid to finance often costly work. They also have negative consequences for local artisans and businesses, who must deal with customer impatience and cash flow uncertainty. Despite government announcements on improving the platform and the desire to accelerate procedures, reports of dysfunctions persist and multiply. This situation undermines user confidence in a system that is nevertheless essential to the success of the energy transition and the revival of the building sector. Also, he wishes to know what concrete and urgent measures the Government intends to implement to resolve the current delays, guarantee efficient processing of requests and ensure the respecting payment deadlines, in order to meet the legitimate expectations of households and professionals.

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