Question 6172 — security of property and people

Summary

Mr. Emeric Salmon alerts the Minister of State, Minister of the Interior, to the recurring anomalies in the call reception and regulation center (CRRA 15) in North Franche-Comté. The inter-union fire brigade of the Territoire de Belfort, Haute-Saône and Doubs contacted him to express their concerns regarding recurring anomalies in CRRA 15. In fact, CRRA 15 tends to favor private ambulances on the engagement of firefighters, which is not without potentially serious consequences. On September 14, 2019, in Lachapelle-sous-Chaux in the Territoire de Belfort, a call was received at 15 for symptoms of a heart attack. The regulatory center, based in Besançon, then decided to send a private ambulance thinking that it was gastroenteritis. After five calls, the vehicle will take almost 1 hour to arrive, the victim ended up having a cardio-respiratory arrest and died upon arriving at the Nord Franche-Comté hospital in Trévenans. This dramatic example proves the anomalies of the regulatory center at 15 Besançon; an intervention by the firefighters could have saved precious time in this case. Another example, on February 6, 2025, a man was transported by firefighters to the Nord Franche-Comté hospital in Trévenans for damaged fingers. The victim indicates in an article published in L'Est Républicain that the hospital asked him to go by his own means to another hospital specializing in hand surgery, because there was no private ambulance to carry out the transport. This example clearly shows that with these anomalies, private ambulances are no longer available for their primary missions. Latest example, February 27 2025, in the town of Champey in Haute-Saône, a request for assistance on line 18 for illness. The control center engages the SMUR NFC and a private ambulance from Delle in the 90. Following this, we deplore a deterioration in the condition of the victim who goes into cardiac respiratory arrest. Three new calls followed at the departmental fire and rescue operational center 70, thus triggering a rescue vehicle. assistance to victims 1 Héricourt and the emergency rescue nursing vehicle 2, immediately canceled by CRRA 15, because a vector is already in transit. Finally, SMUR Nord Franche-Comté showed up 10 minutes before the private ambulance. Later, we noted the activation of a light fire brigade vehicle in Héricourt to reinforce the private ambulance at the stretcher level. The victim is evacuated. Ultimately, the victim will have had a massive heart attack, requiring stent placement and no signs of recovery. These examples remind us that firefighters are the most suitable means of rapid engagement. Although the engagement protocols are respected, the response time of private ambulances remains problematic for vital emergencies. What's more, firefighters have more suitable equipment and better training. than private ambulances for life-threatening emergencies. In terms of personal assistance, such as life-threatening emergencies and interventions on public roads, the missions of firefighters are therefore not respected. Several alerts were made by the inter-union association, as well as parliamentarians to the prefects concerned and the regional prefect, without a satisfactory response being provided. This is why he wants know what the ministry intends to implement to ensure that these anomalies end.

Machine translation from French. The official text remains authoritative.

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