Question 8710 — urban transport

Summary

Mr. Steevy Gustave draws the attention of the Minister to the Minister of Regional Planning and Decentralization, responsible for transport, to the consequences of the dysfunction and deterioration of line C of the RER. The RER C lines and more particularly those to Dourdan and Saint-Martin d'Étampes are among the lines most in difficulty in the Ile-de-France network, with recurring malfunctions, breakdowns and delays. The few emergency measures put in place in 2024 have only partially resolved the problem. The 540,000 daily users of the RER C, the largest line in Île-de-France, serving 7 of the 8 Ile-de-France departments, are seeing the situation deteriorate. On February 20, 2025, Île-de-France Mobilités published its results related to punctuality. The RER C punctuality rate stands at 87.63% for the entire line, holding the sad record for the number of missions canceled (875) due to “tightness of driving staff”. The Olympic Games, which required significant work and allowed, in the short term, a notable improvement in the care of travelers, are now giving way to a step backwards, marked by a deterioration of public service comparable to that observed before the event. Everything was then done to ensure a decent level of service for tourists. However, the effort made during the Olympic Games did not last and the situation deteriorated again. The repeated malfunctions of RER line C are known and users and local elected officials continue to warn of the increasingly worrying situation. Users demonstrated in Lardy in Essonne to protest against the consequences for users of these delays untimely. Daily users are the first to suffer the consequences, having a lasting impact on their mental health. In addition, the reduction in direct services has the effect of saturating trains during peak hours, thus preventing certain users from accessing the line in acceptable conditions. So, in the interest of equality, he asks him if he intends to act in the face of this breach of equality and when users will have access to a quality service for which users pay.

Machine translation from French. The official text remains authoritative.

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