Question 14524 — overseas

Summary

Mr. Jean-Victor Castor alerts the Minister of the Economy, Finance and Industrial, Energy and Digital Sovereignty to the alarming deterioration of the postal service in Guyana. Since November 2025, many users have reported an almost total interruption or chronic irregularity in mail delivery in several municipalities in the region. This failure of the public service does not only constitute an obstacle to communication ; it generates serious and unfair financial consequences. Many citizens receive their notices of fines, invoices or administrative notifications after the payment or dispute deadlines have expired. This results in automatic increases and litigation procedures for delays for which they are in no way responsible. Beyond individuals, this situation paralyzes the practice of medicine on the territory. Indeed, many self-employed health professionals are unable to receive their remuneration for digital consultations, due to not having received their professional health card (CPS) by post. This physical support remains essential for the approval and invoicing of teletransmitted procedures, thus placing practitioners in unacceptable financial precariousness and threatening local care provision. This situation violates the fundamental principle of equality in public service. Postal delay in Guyana cannot be an adjustment variable depriving citizens of their basic rights. Consequently, he asks whether a moratorium on late payment penalties and surcharges can be established for residents of Guyana until the quality of service is restored. He also asks that the Government consider a legislative adaptation of appeal and payment deadlines for overseas territories in order to take into account logistical realities. He questions him about the urgent measures that will be taken to restore daily mail delivery, in accordance with universal public service obligations. Finally, given the seriousness of the facts and the helplessness observed locally, he asks him to intervene directly and with the greater firmness with the general director of the La Poste group in order to demand an immediate return to normal plan.

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