Question 19615 — public services

Summary

Ms Barbara Bessot Ballot questions the Prime Minister about the deployment of 500 new Maisons France Service in rural areas. On April 25, 2019, the President of the Republic presented his measures at the conclusion of the Great National Debate, in order to provide answers to the concerns of the French, including the deep feeling of abandonment and territorial injustice, and the growing need for access to local services. Indeed, a good number of French citizens have expressed their difficulty in accessing public services in good conditions, which nevertheless prove necessary and essential in their daily lives. On May 3, 2019, the Prime Minister announced the deployment of 500 new Maisons France Service in rural areas, supported by local authorities and the Post Office, with the main objective of improving and enriching the already existing service offering. existing by the Public Service Houses. The organization of administration and public services must in fact be based on the needs of the territories in order to make them more useful, simpler and more accessible everywhere and for everyone. Thus, from January 2020, these Canadian-inspired structures will have to offer homogeneous and better quality services in order to support users in optimal conditions, by simplifying in particular their daily administrative procedures (postal services, justice, identity documents, mobility, retirement, health, job search). Ensuring and supporting quality access to public services also means supporting rurality and avoiding the disappearance of local services, by providing citizens with a simple, readable and rapid response to the difficulties they may often encounter in their daily lives. In this context, she questions him on all the modalities of deployment of these Maisons France Service in rural areas, in order to concretely improve the existing model and quickly ensure better access to public services, as well as better quality of the offer of these services.

Machine translation from French. The official text remains authoritative.

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