Question 480 — digital

Summary

Mr. Bastien Marchive draws the attention of the Secretary of State to the Minister of Higher Education and Research, responsible for artificial intelligence and digital technology, to the France Connect service and its limits. Deployed from 2018, this online identification and authentication tool now offers individuals access to more than 1,000 online services, allowing them to carry out procedures as varied such as declaring your taxes, requesting a passport or identity document, accessing your health insurance account, consulting your retirement rights or even connecting to Pole Emploi. If the simplification and security of procedures made possible thanks to France Connect are undeniable, a certain number of dysfunctions and inadequacies are nevertheless to be deplored. Apart from the fact that certain procedures falling under the public service cannot yet be carried out via France Connect, it is regrettable that many administrations, businesses and communities refuse users the benefit of certain services falling under France Connect, therefore recognized by the State. For example, it is not possible to use digital identity during an identity check carried out by railway agents during a train journey, nor to present your dematerialized driving license outside France, including within the European Union, France Connect not being recognized abroad. He therefore asks what are the obstacles to the recognition of France Connect and the services linked to it by these different actors and what reflections are currently being studied in order to extend the possibility for users to use this tool in order to simplify their procedures administrative.

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